Happy Earth Day: Explore Our Beautiful Planet With These Zoom™ Backgrounds

By |2020-04-24T17:00:23+00:00April 22nd, 2020|

Celebrating Earth Day... Digitally! Today is the 50th Anniversary of the “Earth Day” Holiday. This year the theme is Earth Day Goes Digital. We are sharing some of our favorite Zoom™ backgrounds so that you can be in some of the most beautiful places on our planet from the comfort of your home. These [...]

Inspired Brand Messaging In Action: Service Over Sales

By |2020-04-21T17:03:57+00:00April 21st, 2020|

Photo Courtesy of Alpaca Expeditions - Empowering Women Porters in Peru Inspiring Examples of #HACK Content in Action from the Outdoor Industry In our blog, 8 Tips For Effective Brand Messaging During Covid-19, we shared with you some principles for effective messaging during this time. The main takeaways are to stay visible, to [...]

How to Do Basic Search Engine Optimization (SEO) for Your Brand

By |2021-01-15T18:28:07+00:00April 10th, 2020|

Basic Search Engine Optimization - Get the Fundamentals Right How to Improve Your Organic Rankings for Keywords, Images, Videos and Featured Position 0 Snippets Search Engine Optimization (SEO) is a dance of art and science. The science is paying attention to what Google’s AI (artificial intelligence) algorithm values. The art is paying attention to [...]

How To Optimize Your Youtube Channel & Videos

By |2021-01-15T18:28:47+00:00April 10th, 2020|

YouTube Optimization Best Practices Optimizing your YouTube channel and videos is a reasonably straightforward process. Follow this step by step instruction list to drive more traffic to your channel, which in turn will drive more traffic to your website.  Help your potential customers find your unique adventure content.  First, let’s start with optimizing your [...]

The Customer Experience Journey – How to Improve it for Adventure Brands

By |2020-04-10T21:08:11+00:00April 3rd, 2020|

How Strong is Your Brand's Customer Experience Journey? When planning any successful marketing effort, there are two key questions you need to start with: Who is your adventure prospect/customer? There are nearly an infinite variety of interests, demographics, and behaviors you can target through paid social media advertising like Facebook.  Knowing who to [...]

8 Tips for Effective Brand Messaging During COVID-19

By |2020-04-21T15:20:54+00:00March 27th, 2020|

Fast Moving, Constant Change, Uncertainty We wish this was describing a first descent river trip in a canyon no-one has ever seen before - but it's today's "current normal" description of both life and running a tourism-based company, thanks to COVID-19. Messaging and marketing efforts have to recognize this new reality and pivot immediately.  [...]

Adventure Companies Tips for Cancellations & Refunds During COVID-19

By |2020-04-10T21:09:08+00:00March 20th, 2020|

Smart Cancellation Policies: Support Today & Protect Tomorrow Here are some tips for adventure companies on how to re-think, refine and communicate about your adventure company’s cancellation policies in the context of this unprecedented coronavirus pandemic that is disrupting us all on two fronts: 1) Human health - with varying levels of risk from [...]

Supporting Your Customers, Staff and Business Through Coronavirus 2020

By |2020-04-10T21:09:36+00:00March 14th, 2020|

2020 - Optimism, Disruption, Resilience 2020 started out a year of huge optimism and big goals for many of us in the adventure industry. We were ready and pumped to serve up amazing adventures across the US and abroad to our customers of all ages. Fast forward only weeks later to March, and the [...]

A Guide to Selling on Facebook for Adventure Brands

By |2020-03-14T21:33:46+00:00August 29th, 2019|

Turn Facebook into an Ecommerce Channel for your Adventure Brand How are you using Facebook to grow your business? Hopefully, you have a dedicated brand page and are actively attracting followers, driving traffic to your website, and leveraging the incredibly powerful advertising capabilities of the largest social network. All of these are important, of [...]

3 Key Approaches to Personalized Email Marketing (And How It Supports the Customer Journey)

By |2020-10-05T18:55:52+00:00March 21st, 2019|

Once upon a time, email was one-size-fits-all. You had your adventure brand's email list, and you emailed them... a "cast and blast" kind of situation. No matter where they were in their customer journey with you, they got the same message. But these days, we have technology on our side and the ability [...]

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